Suzanne has conducted hundreds of professional skills training seminars o
n
- Mediation
- Facilitation
- Arbitration
- Negotiation
- Multiparty public policy dispute resolution
- Conflict resolution for managers and leaders
Suzanne’s training approach combines short lectures with simulations, experiential exercises, and discussions that elicit and build on participants’ expertise. She acknowledges that in addressing human conflict and relationships, there are no pat answers or easy formulas. There are, however, best practices that she can help participants experiment with and shape to their own personalities, styles, and cultures.